How to Get Drivers, Firmware, and Other Support for Your NETGEAR Hardware

Picture of the NETGEAR logo/icon

NETGEAR is a computer technology company that manufactures routers, switches, and other network equipment.

NETGEAR was founded as part of Bay Networks in 1996 and was then purchased by Nortel Networks Corporation (a now bankrupt manufacturer of network equipment) in 1998.

NETGEAR repurchased Nortel's share of the company in 2003 to become its own company.

NETGEAR's main website is located at


NETGEAR provides technical support for their products through an online support website:

Visit NETGEAR Support

You can choose between support for home products and support for business products. Downloads, product manuals, and everything else mentioned below can be accessed through this NETGEAR Support page.

NETGEAR Firmware & Driver Download

NETGEAR provides an online source to download drivers and firmware for their hardware:

Download NETGEAR firmware and drivers

You can use the search box to search by product name or model number, or you can browse the results manually through the Product Drilldown option. If browsing manually, you must first choose the proper category and product family before you're given a list of products to choose from.

Note: You'll be asked to register for a NETGEAR user account when you download the firmware and other software, but you can just exit that window to start the download without registering.

There are several other places to download drivers too if you're unable to find them directly through NETGEAR's own website.

Not sure how to update the drivers for your NETGEAR hardware? See How To Update Drivers in Windows for easy instructions.

NETGEAR Product Manuals

Many of the user guides, instructions, and other manuals for NETGEAR hardware are available on the NETGEAR support website:

Download NETGEAR product manuals

Similar to when downloading firmware and drivers from NETGEAR, you can search for specific products or browse through all of them manually. Either way, any available documentation is displayed on the left side of the page next to the other downloads.

Note: Most manuals for NETGEAR products are available in PDF format. There are several free PDF readers you can download if you don't already have one.

NETGEAR Telephone Support

NETGEAR provides technical support over the phone at 1-888-NETGEAR (1-888-638-4327).

I highly recommend reading through my Tips on Talking to Tech Support before calling.

NETGEAR Email Support

NETGEAR provides direct support via MyNETGEAR:

Submit an Online Ticket to NETGEAR Support

NETGEAR Forum Support

NETGEAR also provides a forum as a way to further support their hardware:

Visit the NETGEAR Community

NETGEAR Social Media Support

You can also contact NETGEAR for support questions through their official NETGEAR Help Twitter account:

Visit @NETGEARHelp on Twitter

They also have an official Twitter account at @NETGEAR but it's not used for support.

NETGEAR also provides how-to videos on their YouTube channel to provide more support for their products:

Visit NETGEAR on YouTube

Additional NETGEAR Support Options

If you need support for your NETGEAR hardware but haven't been successful contacting NETGEAR directly, see Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more.

I've gathered as much NETGEAR technical support information as I could and I frequently update this page to keep the information current. However, if you find anything about NETGEAR that needs to be updated, please let me know!

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