How to Recover Spam in Facebook

Check the Filtered Requests Folder

Spam message on computer screen
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If you want to recover spam messages from Facebook's Messenger, don't bother looking for a Spam Messages folder – you want the Filtered Requests folder instead. Facebook messages that aren't from people you have friended on the social networking site go into a separate folder, apart from your regular messages. Facebook sends the messages it assumes you don't want there, so they don't appear in the list of your regular, wanted messages from friends.

Keep in mind that not all messages Facebook sends to this folder are spam or junk. Some might be spam, but others could just be from Facebook users that you haven't friended yet. Facebook uses the term Filtered Requests rather than Spam because not all the contents are spam messages.

Recover a Spam Message in Facebook Messages

Facebook Messenger holds spam messages in the Filtered Requests section of Messenger, where you can view them and leave them until you decide whether you want to respond.

The quickest way to find those messages is to follow this link in your computer browser. It takes you directly to the Facebook Messenger Filtered requests screen. 

Here's how to access the Filtered Requests screen from Facebook menus:

  1. Open Facebook on your computer.

  2. Click the Messages icon at the top of the page near your profile picture or the Messenger listing in the navigation panel at the left side of the main Facebook screen.

  3. Click the Gear icon at the top of the list of people who have sent you messages.

  4. Click Message Requests in the drop-down menu.

  5. Choose See Filtered Requests to see all the messages that Facebook has moved to this folder.

  6. Find the spam message you are looking for and accept the message request to move the conversation into the regular section of Messenger where you can contact the user as you would any other. You can also copy the information if you don't want to reply immediately.

Recover a Spam Message in the Mobile Messenger App

You can find message requests using the Facebook Messenger mobile app by tapping the People tab at the bottom of the Messenger app and then selecting Requests. The requests and any spam that has been directed to this folder appear at the top of the resulting screen. You can open a request to learn more about the sender. The sender will not know you viewed the message unless you accept the request. As with the Filtered Requests on Facebook, you can accept the request or click it for more information. You can also copy it or delete it.